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NOC Engineer - MCG Technologies

Date Posted: May 21, 2024
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Job Detail

  • Location:
    Islamabad, Islamabad - Federal Capital Area, Pakistan
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
    First Shift (Day)
  • Career Level:
    Experienced Professional
  • Positions:
  • Experience:
    1 Year
  • Gender:
    No Preference
  • Degree:
    Bachelors
  • Apply Before:
    Oct 08, 2024

Job Description

This is a entry level position in the TAC department. You will be working as part of a worldwide professional support team and your basic duty would be to resolve customer issues through email, phone, and remote support sessions as per the set SLAs.

Responsibilities

  • Set up, test, administer and troubleshoot Network Issues
  • Work with all major networking vendor equipment including CISCO, Ubiquiti, Ribbon, and others
  • Monitoring and keeping the track of all the services and monitoring tools e.g, Zabbix, Netbox, and others
  • Create and update network documentation/diagrams for network implementations
  • Setup, Deploy and troubleshoot VOIP Phones and related services
  • Manage, administer, test, and troubleshoot CISCO Catalyst switches and ISR appliances Systems
  • Work with virtualization technologies i.e. VMWare, Citrix, and Hyper-V
  • Set up and administer Active Directories and Server roles
  • Setup and Maintain Google workspace, Exchange, IIS, SharePoint, Print Servers, and SQL
  • Keeping the client software and servers up to date

Skills Required

  • Communication (Fluency in English is a must)
  • Quality Assurance
  • Analytical Mind
  • Fast Learner
  • Adaptable
  • Team Player

Qualifications

  • Bachelor’s in Engineering related studies( CS, Telecom, Electrical, etc)
  • Fresh to 1 year of similar experience
  • CCNA and MCSE Preferred
  • Excellent Communication Skills are a must.

Benefits

Health and Life Insurance
We prioritize the well-being of our employees by offering comprehensive health and life insurance benefits.

Retirement Benefits Plan
Our retirement benefits plan is committed to providing the support you need to achieve your retirement goals.

Subsidized Transport
We offer subsidized transportation benefits to make your daily commute easier and more affordable.

Provident Fund
Our Provident Fund program helps employees save for a secure financial future.

Outpatient Department (OPD) Allowance
Prioritize your well-being with our outpatient coverage. From check-ups to consultations, we’ve got you covered.

Paid Time Off
We foster a culture that prioritizes work-life balance, encouraging team members to take time off to relax and rejuvenate.


Company Overview

Islamabad, Islamabad - Federal Capital Area, Pakistan

  Shaping the future with cutting-edge telecom and IT solutionsWhere we redefine possibilities. Deliver real impact for your business services with cutting-edge solutions and expert consultation.Revolutionize your business with our top-tier ou... Read More

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